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Helpdesk
Public Folder HelpDesk for Outlook - support handling and information sharing based on Outlook and ExchangePublic Folder Helpdesk for Outlook helps support teams organize and efficiently work with support cases. Tickets are created from e-mails or web form and can be studied with statistics tools and converted into knowledge base articles.
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Public Folder HelpDesk for Outlook 9.21
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HelpDesk offers a simple, well-known and user friendly interface, right in your Outlook client. Users familiar with Outlook can start working with Public Folder HelpDesk at once. Make a personal Outlook Task from a ticket with the press of a button, and synchronize with your PDA - perfect for support personnel always on the run. List all tickets assigned to you, work with the cases, print tickets, re-assign or forward the information - all with the
Helpdesk offers a simple, well-known and user friendly interface, right in your Outlook client. Users familiar with Outlook can start working with Outlook Helpdesk at once. Make a personal Outlook Task from a ticket with the press of a button, and synchronize with your PDA - perfect for support personnel always on the run. List all tickets assigned to you, work with the cases, print tickets, re-assign or forward the information - all with the simplicity
Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. EasyDesk is an extremely reasonably priced self- contained helpdesk
helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically process incoming emails
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Use Oulook as convenient Helpdesk for customer e-mails at Webshops. The Add-in for Reply-Butler helps you with the keeping of the Webshop text modules for your helpdesk. The Webshop text phrases are compatible to a multi-user configuration so that via a LAN several supporters share the identical text phrases and share the identical boilerplates. Give it a try!
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Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
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